Airtel Networks Zambia Plc has opened its first-ever Airtel Money Branch in Matero
Opening the branch with scores of Matero residents in attendance, Matero Member of
Parliament, Lloyd Kaziya said it was an honour and privilege to be part of
the very first ever Airtel Money Branch in the entire country.
Kazuya said in spite recent progress on financial inclusion highlighted in the
vision 2030, the Country still had a long way to go as statistics showed that over 40% of
the adult population was still excluded from the financial sector.
“We all must admit that as technology continues to evolve with time, there is need to
leverage on these digital technologies to reduce costs and expand the reach of the
formal financial sector as is stated in the 2017 – 2022 National Financial Inclusion
Strategy,” Kaziya said.
Adding: “As a Government, we would like to recognise the efforts being made by mobile
operators and in this case Airtel Zambia for joining in this plan to improve access to high
quality financial delivery channels which will include mobile phones as the percentage
adults using electronic payment instruments is estimated to grow from 37% to 55% by
2022 as projected by the national financial inclusion strategy.”
And speaking on behalf of Airtel, Airtel Money Director James Chona said the
opening of the branch meant more availability of float, enhanced security, superior
customer service experience as well as servicing of surrounding agents.
“From the time we launched Airtel Money, we are proud to say we have continued
evolving and evolving for the better as we strive to bring you excellent, high quality
products and services with just a touch of a button on your mobile phone,” Chona
Adding: “We understand that we continue to play a key role in the financial inclusion
agenda with the National Financial Inclusion Strategy stating that Mobile Money
providers only reach 14.8 % of the population. This is the reason why we are here
today, to open an Airtel Money Branch in one of Zambia’s most populous areas.”